Not sure who provides your water service? Find out with this Interactive Map Tool.

Resources and Services

• Water Bill Funding Assistance Programs
  • Help2Others Residential Customer Assistance Program
• Payment Options
• Pay Your Bill Online (including Credit Card Auto Pay)
• Water Shutoff Policy
• Customer Service Forms
• Conservation Rebates
• Backflow Inspections
  • List of Backflow Device Testers
• Meter Reading - Instructional Guide
• Water Rates/Fee Schedule
• Developers
• Professional Landscaper Certification Course
• Water Quality
• Education & Videos
• Resources for Kids

Contact

Our person-to-person customer service and multiple Payment Options are a very important aspect of the Indio Water Authority’s way of doing business. Most issues can be handled right over the phone by calling Customer Service during regular business hours at (760) 391-4038. You can send your request by email to iwa@indio.org.

After-hours emergency customer assistance is directed through our Police Department by calling (760) 391-4051. The Indio Police Department has the ability to dispatch service water crews if deemed necessary; however, they do not have access to any customer account information. After hour service reconnections are available after-hours during the week and Friday through Sunday at a rate of $136.00 per call out.

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Windows Media Player Word Viewer Excel Viewer PowerPoint Viewer