COVID-19 Health and Safety

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The City of Indio is actively monitoring input from local, state and national health officials to assess the health risks of COVID-19, and update those risks to stakeholders. Additionally, we are in contact with Riverside County Public Health, which facilitates conference calls and sharing information with partner agencies. Their message is constantly updated here, and includes the latest information about coronavirus and the COVID vaccine, as well explanations about the most frequently asked questions about regulations in the state and in Riverside County.

Effective Jan. 25, 2021 Riverside Co. has exited the Regional Stay at Home order, and will go back to its individual color coded tier of purple.  Counties must remain at each tier for a minimum of 21 days. The state’s website will track the metrics to measure COVID-19 risks in each county, show an interactive map and list business sectors open by each county.

On Nov. 17, the California Department of Public Health provided updated guidance on the use of facial coverings, requiring them in nearly all instances when outside of the home. 

The County has provided an updated "Guidelines for Safe Reopening."  Businesses anticipating a reopening are expected to complete and implement a "Safe Reopening Plan" to address employee and customer health measures.  Please check "Explanations on activities from the state" on the County's website if you do not see the answers to your questions here.

City Hall temporarily closed to the public effective Monday, March 30, 2020.    Forms  are now available online to request an appointment at City Hall.  

Sector By Sector FAQ for Indio Business & Financial Support City Updates to Services & Events 


FAQ's on COVID-19

What’s the COVID-19 situation in Riverside County?

Riverside County Public Health officials are monitoring the latest news and updates about coronavirus and related issues, and are providing near daily updates on their website:

Riverside County Public Health Website for the Coronavirus

Riverside County Health Website Home Page

What’s happening with the music festivals?

Riverside County Public Health Director Dr. Cameron Kaiser signed an order on June 10, 2020 cancelling the Coachella and Stagecoach Music Festivals, which had been rescheduled for October 2020. As of now, Coachella weekend one will take place April 9 – 11, 2021 and weekend two will be April 16 – 18, 2021. Stagecoach is set for April 23 – 25, 2021.

According to Goldenvoice, all 2020 passes will be honored in 2021. Current pass holders will be sent an email by the end of the day on Monday, June 15 with further instructions to request a refund or to roll over to next year. More information about the concerts can be found here.

While the coronavirus is a relatively new medical challenge, the agencies entrusted to coordinate this response – including the Centers for Disease Control and Prevention (CDC), the U.S. Food and Drug Administration (FDA), the World Health Organization (WHO) and major medical institutions – are following long-established protocols for managing an infectious disease medical outbreak. All of these agencies, including the City of Indio staff, have trained for decades on how to work through these emergency scenarios. We are carefully doing so, and will take whatever measures are called for at the times that are appropriate for those decisions. There are no shortcuts to these practices.

We will continue to provide additional information as we are aware. For now, we suggest that residents and visitors throughout the Coachella Valley follow the practices and information being provided daily by our Riverside County Public Health Department and by State and Federal agencies. For further information regarding those practices, please see the links below.

When and how can I get a COVID-19 vaccine in Indio?

The first shipments of the COVID-19 vaccine arrived in Riverside County on Dec. 18, 2020. Information about the vaccine, including scheduling, FAQ's and distribution is available on Riverside County Public Health's dedicated coronavirus vaccine website.

What is allowed to be open? Golf courses? Churches? What is an “essential service?”

Effective 11:59 p.m. on Sunday, Dec. 6, 2020, the Southern California region has dipped below 15% available ICU capacity, and a stay-at-home order will go into effect. To see the restrictions which will take place at that time, please see the updated guidelines from the California Dept. of Public Health. When the stay-at-home order expires (in a minimum of three weeks), Riverside Co. will emerge into the appropriate color coded tier based on previously prescribed health metrics. The County has also provided "Guidelines for Safe Reopening." Businesses anticipating a reopening are expected to complete and implement a "Safe Reopening Plan" to address employee and customer health measures.

For more information on what is allowed to be open, and with what types of restrictions, please monitor the California Dept. of Public Health's updated tier system county by county.

How are schools being impacted?

On March 13, Riverside County Public Health Officer Dr. Cameron Kaiser ordered the closure of the county’s schools through June 19, 2020. This order has now been amended to keep local orders in place for primary schools (i.e., grades K-12), and remove local restrictions on higher education and vocational schools. The opening of schools is now tied to the State Department of Public Health's tier system in each county. (See sector by sector information)

How can I report a COVID related concern to Indio code enforcement?

To report a violation or a COVID-19 related concern to the City of Indio, fill out a form here.

Riverside County Public Health
CDC General Information CDC Situation Summary  CDC Prevention and Treatment
CDC Frequently Asked Questions
Get tested for COVID-19 in Riv. Co.  Sign up for CA Notify  CDC Guidelines for Travelers
  Get a COVID vaccine in Riverside Co.  CDC Coronavirus "What To Do" Fact Sheet CA. Shelter in Place information