COVID-19 Health and Safety

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The City of Indio is actively monitoring input from local, state and national health officials to assess the health risks of COVID-19, and update those risks to stakeholders. Additionally, we are in contact with Riverside County Public Health, which facilitates conference calls and sharing information with partner agencies. Their message is constantly updated here, and includes the latest information about coronavirus and the COVID vaccine, as well explanations about the most frequently asked questions about regulations in the state and in Riverside County.

Effective April 6, 2021, Riverside Co. can operate within the orange tier of the state's reopening framework.   Counties must remain at each tier for a minimum of 21 days. The state’s website will track the metrics to measure COVID-19 risks in each county, show an interactive map and list business sectors open by each county.

On Nov. 17, the California Department of Public Health provided updated guidance on the use of facial coverings, requiring them in nearly all instances when outside of the home. 

The County has provided an updated "Guidelines for Safe Reopening."  Businesses anticipating a reopening are expected to complete and implement a "Safe Reopening Plan" to address employee and customer health measures.  Please check "Explanations on activities from the state" on the County's website if you do not see the answers to your questions here.

City Hall temporarily closed to the public effective Monday, March 30, 2020.    Forms  are now available online to request an appointment at City Hall.  

Sector By Sector FAQ for Indio Business & Financial Support City Updates to Services & Events 


FAQ's on COVID-19

What’s the COVID-19 situation in Riverside County?

Riverside County Public Health officials are monitoring the latest news and updates about coronavirus and related issues, and are providing near daily updates on their website:

Riverside County Public Health Website for the Coronavirus

Riverside County Health Website Home Page

What’s happening with the music festivals?

In January 2021, Riverside County Public Health Director Dr. Cameron Kaiser cancelled the Coachella Valley Music & Arts Festival, which had been rescheduled for April 9-11 and 16-18 in Indio, as well as the Stagecoach Country Music Festival, which had been rescheduled for April 23-15, 2021. Festival promoter Goldenvoice has not announced new dates for future concerts.

According to a previous statement from Goldenvoice, all 2020 passes will be honored in 2021. Current pass holders will be sent an email by the end of the day on Monday, June 15 with further instructions to request a refund or to roll over to next year. More information about the concerts can be found here.

While the coronavirus is a relatively new medical challenge, the agencies entrusted to coordinate this response – including the Centers for Disease Control and Prevention (CDC), the U.S. Food and Drug Administration (FDA), the World Health Organization (WHO) and major medical institutions – are following long-established protocols for managing an infectious disease medical outbreak. All of these agencies, including the City of Indio staff, have trained for decades on how to work through these emergency scenarios. We are carefully doing so, and will take whatever measures are called for at the times that are appropriate for those decisions. There are no shortcuts to these practices.

We will continue to provide additional information as we are aware. For now, we suggest that residents and visitors throughout the Coachella Valley follow the practices and information being provided daily by our Riverside County Public Health Department and by State and Federal agencies. For further information regarding those practices, please see the links below.

When and how can I get a COVID-19 vaccine in Indio?

Information about the vaccine, including scheduling, FAQ's and distribution is available on Riverside County Public Health's dedicated coronavirus vaccine website.

What is allowed to be open? Golf courses? Churches? What is an “essential service?”

Businesses anticipating a reopening are expected to complete and implement a "Safe Reopening Plan" to address employee and customer health measures.

For more information on what is allowed to be open in Riverside County, and with what types of restrictions, please monitor the California Dept. of Public Health's updated tier system county by county.

How are schools being impacted?

The opening of schools is now tied to the State Department of Public Health's tier system in each county. Desert Sands Unified School District is now among the public schools which have been granted clearance to reopen in some capacity for in-person learning of students. (See sector by sector information)

How can I report a COVID related concern to Indio code enforcement?

To report a violation or a COVID-19 related concern to the City of Indio, fill out a form here.

Riverside County Public Health
CDC General Information CDC Situation Summary  CDC Prevention and Treatment
CDC Frequently Asked Questions
Get tested for COVID-19 in Riv. Co.  Sign up for CA Notify  CDC Guidelines for Travelers
  Get a COVID vaccine in Riverside Co.  CDC Coronavirus "What To Do" Fact Sheet CA. Shelter in Place information