COVID-19 Health and Safety

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The City of Indio is actively monitoring input from local, state and national health officials to assess the health risks of COVID-19, and update those risks to stakeholders. Additionally, we are in contact with Riverside County Public Health, which facilitates conference calls and sharing information with partner agencies. Their message is constantly updated here, and includes the latest information about coronavirus, as well explanations about the most frequently asked questions about regulations in the state and in Riverside County.

On. Dec. 3, 2020 Gov. Gavin Newsom announced that when regional ICU capacity drops below 15%, new stay at home orders will go into effect within 48 hours.  This is predicted to happen in the Southern California region (which includes Riverside Co. and Indio) in early December.  To read more about the restrictions which will take effect at that time, refer to the State of California's updated website.

On August 28, 2020, Governor Gavin Newsom announced a new blueprint for business sector reopening, which includes a color-coded, tiered system that will use two metrics to measure COVID-19 risks in each county: spread rate (new cases per 100,000 people) and test positivity rate.  He announced the creation of a new website to answer questions about what this means for the daily lives of Californians. 

On Nov. 17, the California Department of Public Health provided updated guidance on the use of facial coverings, requiring them in nearly all instances when outside of the home.

Effective 10 p.m. on Nov. 21 and through Dec. 21, Gov. Gavin Newsom and the CDPH announced a limited stay at home order requiring that non-essential work, movement and gatherings stop between 10 p.m. and 5 a.m. for counties in the purple tier, including Riverside Co., where Indio is located.

As of Oct. 20, Riverside County has moved from the red tier (substantial), back into the purple tier (widespread).  Businesses will have 72 hours to adjust to more restrictive or outdoor measures.  In this tier, restaurants, places of worship and fitness centers must operate outdoors only.  Personal care services may continue inside operations (with modifications) in accordance with purple operating tier guidelines.  Please see our "Sector by Sector" link for additional details.  Schools that have already opened for in-person instruction may continue to do so.

 Counties must remain at each tier for a minimum of 21 days. The state’s new website will track the metrics, show an interactive map and list business sectors open by each county.

The County has provided an updated "Guidelines for Safe Reopening."  Businesses anticipating a reopening are expected to complete and implement a "Safe Reopening Plan" to address employee and customer health measures.  Please check "Explanations on activities from the state" on the County's website if you do not see the answers to your questions here.

On March 18, the City of Indio ratified a Proclamation of Local Emergency.  This local proclamation will support the City's planning and response efforts, and is a signal to the community that the City is prepared to mobilize local resources, coordinate interagency response, and use mutual aid in the event the COVID-19 virus has been introduced to the immediate area. City Hall temporarily closed to the public effective Monday, March 30, 2020.    Forms  are now available online to request an appointment at City Hall.  

Sector By Sector FAQ for Indio Business & Financial Support City Updates to Services & Events 

FAQ's on COVID-19

What’s the COVID-19 situation in Riverside County?

Riverside County Public Health officials are monitoring the latest news and updates about coronavirus and related issues, and are providing near daily updates on their website:

Riverside County Public Health Website for the Coronavirus

Riverside County Health Website Home Page

What’s happening with the music festivals?

Riverside County Public Health Director Dr. Cameron Kaiser signed an order on June 10, 2020 cancelling the Coachella and Stagecoach Music Festivals, which had been rescheduled for October 2020. As of now, Coachella weekend one will take place April 9 – 11, 2021 and weekend two will be April 16 – 18, 2021. Stagecoach is set for April 23 – 25, 2021.

According to Goldenvoice, all 2020 passes will be honored in 2021. Current pass holders will be sent an email by the end of the day on Monday, June 15 with further instructions to request a refund or to roll over to next year. More information about the concerts can be found here.

While the coronavirus is a relatively new medical challenge, the agencies entrusted to coordinate this response – including the Centers for Disease Control and Prevention (CDC), the U.S. Food and Drug Administration (FDA), the World Health Organization (WHO) and major medical institutions – are following long-established protocols for managing an infectious disease medical outbreak. All of these agencies, including the City of Indio staff, have trained for decades on how to work through these emergency scenarios. We are carefully doing so, and will take whatever measures are called for at the times that are appropriate for those decisions. There are no shortcuts to these practices.

We will continue to provide additional information as we are aware. For now, we suggest that residents and visitors throughout the Coachella Valley follow the practices and information being provided daily by our Riverside County Public Health Department and by State and Federal agencies. For further information regarding those practices, please see the links below.

What is a novel coronavirus? (Provided by Riverside County Public Health)

A novel coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19), is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold. Human Coronavirus Types

A diagnosis with coronavirus 229E, NL63, OC43, or HKU1 is not the same as a COVID-19 diagnosis. Patients with COVID-19 will be evaluated and cared for differently than patients with common coronavirus diagnosis.

How does the virus spread?

This virus was first detected in Wuhan City, Hubei Province, China. The first infections were linked to a live animal market, but the virus is now spreading from person-to-person. It’s important to note that person-to-person spread can happen on a continuum. Some viruses are highly contagious (like measles), while other viruses are less so. The virus that causes COVID-19 seems to be spreading easily and sustainably in the community (“community spread”) in some affected geographic areas. Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected.

Will warm weather stop the outbreak of COVID-19?

It is not yet known whether weather and temperature impact the spread of COVID-19. Some other viruses, like the common cold and flu, spread more during cold weather months but that does not mean it is impossible to become sick with these viruses during other months. At this time, it is not known whether the spread of COVID-19 will decrease when weather becomes warmer. There is much more to learn about the transmissibility, severity, and other features associated with COVID-19 and investigations are ongoing.

What is allowed to be open? Golf courses? Churches? What is an “essential service?”

The County has provided "Guidelines for Safe Reopening." Businesses anticipating a reopening are expected to complete and implement a "Safe Reopening Plan" to address employee and customer health measures.

For more information on what is allowed to be open, and with what types of restrictions, please monitor the California Dept. of Public Health's updated tier system county by county.

Are some local grocery stores offering special hours for senior citizens to shop before the general public?

Yes. However, days and times are subject to change. Please contact individual stores for the most updated information. As of May 1, these local stores have provided the following hours to help protect those who are older from mingling with the general public.

El Super (81691 CA-111, Indio) - 7:00 a.m. to 8:00 a.m.

Smart & Final (La Quinta & Coachella) - 7:30 a.m. to 8:00 a.m.

Cardenas Market (82266 US Highway 111, Indio) - 7:00 a.m. to 8:00 a.m.

Target (La Quinta) - 8:00 a.m. to 9:00 a.m.

Stater Brothers (81056 CA-111, Indio) - 7:45 a.m.

Vons (La Quinta) - 7:00 a.m. to 9:00 a.m.

Walmart (81056 CA-111, Indio) - 6:00 a.m. to 7:00 a.m. (Starting Tuesday, March 24)

Costco (La Quinta) - 8:00 a.m. to 9:00 a.m. (Monday – Friday only)

Ralphs and Food 4 Less are not do not have special hours for senior citizens to shop. However, if there is a line, seniors will get priority to enter the store first.

Should I be concerned about traveling, or being involved in travel related industries?

The Centers for Disease Control and Prevention has provided an interactive map for the purpose of issuing travel related health notices. You can watch and monitor the risk assessment level throughout the Continental U.S. here. To view live updates on cases worldwide, please visit.

How are schools being impacted?

On March 13, Riverside County Public Health Officer Dr. Cameron Kaiser ordered the closure of the county’s schools through June 19, 2020. This order has now been amended to keep local orders in place for primary schools (i.e., grades K-12), and remove local restrictions on higher education and vocational schools. The opening of schools is now tied to the State Department of Public Health's tier system in each county. (See sector by sector information)

Does CDC recommend the use of facemasks to prevent COVID-19?

Yes. On Nov. 17, 2020, the California Department of Public Health also issued this guidance updating a previous order regarding facial coverings issued in the summer. This new guidance mandates the use of a facial covering at all times when outside of the home with some exceptions; for example, when in a car alone or solely with members of your own household, or if outdoors and maintaining at least a six foot distance from others outside of your own household. Riverside County's Board of Supervisors has also also voted that beginning May 9, 2020, face coverings and six feet of social distancing will be strongly recommended whenever practical and within reason. See this link for details.

How can I report a COVID related concern to Indio code enforcement?

To report a violation or a COVID-19 related concern to the City of Indio, fill out a form here.

Riverside County Public Health
CDC General Information CDC Situation Summary  CDC Prevention and Treatment
CDC Frequently Asked Questions
 CDC Handwashing  CDC Hand Hygiene in Healthcare Settings  CDC Guidelines for Travelers
 CDC Coronavirus "What To Know" Fact Sheet  CDC Coronavirus "What To Do" Fact Sheet  U.S. Customs and Border Protection
 Updates from the World Health Organization
World Health Organization Coronavirus Situation Reports
 Eisenhower Health Community Member Hotline - 760-837-8988 or 760-TEST988 State of CA. Shelter in Place 
  COVID-19 Statistics Updated - Eisenhower Health