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Indio Water Authority Reinvests in Community

On April 7, 2017, Gov. Jerry Brown declared an end to the drought state of emergency but permanent restrictions on wasteful practices remain in place. The Indio Water Authority (IWA) is building on the successes and lessons learned from the five-year drought to help its customers make conservation a way of life.


Since 2015, IWA has reinvested $2.4 million in the community to help customers with irrigation upgrade, turf removal, installation of efficient toilets and washing machines, and much more. Customer’s response has been very impressive; in 2016 alone, 1.3 million square feet of turf was removed, thereby saving 75 million gallons of water per year and keeping the local aquifer healthy.

IWA has in place additional tools to help customers conserve water and save money. In April 2017, the IWA Web Portal was launched to allow customers to access their accounts from anywhere. With a desktop portal and Apple and iOS apps, the portal provides a single digital location for customers to pay bills easily, access data and usage information, monitor and manage usage, and do much more.  For more information on how to enroll, please visit www.indiowater.org.

In the last quarter of 2016, IWA started the deployment of an advanced metering infrastructure to provide a fixed wireless network for collecting meter readings to provide real-time data to support the customer web portal. So far, 11,000 meters out of the 23,000 meters in the IWA service area can now automatically send meter reads to data collectors on an hourly basis. The remaining meters are expected to be covered by the network by mid-2018.

IWA is proud to invest more in conservation and other areas with tremendous benefit for our customers. Please help us preserve tomorrow’s water supply by conserving water today. For more information about IWA’s conservation program and rebates, please visit www.indiowater.org.

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